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Contact Center 8.0+ Customer Service Multilingual / USE reports (all three)

SKU: USHL113
The Contact Center + 8.0 – Customer Service Job-Focused Assessment is designed to measure the skills, competencies, and behaviors needed for success in contact center roles where the main focus is customer service. This JFA includes a mobile-optimized contact center simulation, a behavioral assessment, and a cognitive test. Together, these assessments capture the ability to provide exceptional customer service in entry-level contact center roles.
Additional Information
Report language:EN
Restrictions: No
Sample report:Yes
Editor:SHL
Categories: 
Duration:41 min
Languages:EN, FR, SP
Price:$23.00
The Contact Center + 8.0 – Customer Service Job-Focused Assessment is designed to measure the skills, competencies, and behaviors needed for success in contact center roles where the main focus is customer service. This JFA includes a mobile-optimized contact center simulation, a behavioral assessment, and a cognitive test. Together, these assessments capture the ability to provide exceptional customer service in entry-level contact center roles.
Additional Information
Report language:EN
Restrictions: No
Sample report:Yes
Editor:SHL
Categories: 
Duration:41 min
Languages:EN, FR, SP
Price:$23.00
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