Welcome to the uVox Support Center

Verify your workstation for the uVox online assessments  

1 Click on the START THE VERIFICATION button to verify your workstation and browser setup. Then view the results in the middle (Result) column.

Set your Browser Zoom parameter to 100% and the Text Display size to "medium".































Popups not enabled

Some websites, including some banking sites and uVox, use pop-ups for important features such as opening a new fixed size window to display a questionnaire.

Blocking all pop-ups disables such features.

Allow all pop-ups windows in Internet Explorer 11

By default, Pop-up Blocker is enabled. To turn Pop-up Blocker off, follow these steps:

  1. In Internet Explorer, select Internet Options on the Tools menu to open the Internet Options panel;
  2. Click on the Privacy tab;
  3. Uncheck Turn on Pop-up Blocker to turn the pop-up blocker off;
  4. Click on the Apply button;
  5. Close the Internet Options panel.

Allow all pop-ups in Firefox

You can allow pop-ups by turning off Firefox’s pop-up blocker. Here’s how:

  1. Click on the menu button New Fx Menu and choose Options.
  2. Select the Content panel.
  3. Uncheck Block pop-up windows to disable the pop-up blocker altogether.
  4. Close the Preferences panel.

Allow all pop-ups on Google Chrome

You can allow pop-ups by turning off Chrome’s pop-up blocker. Here’s how:

  1. In the top-right corner of the browser window, click on the Chrome menu button New Fx Menu
  2. Select Settings.
  3. Click on Show advanced settings... link at the bottom of the page.
  4. Under "Privacy", click on the Content settings button.
  5. Under "Pop-ups", select Allow all sites to show pop-ups.

Cookies not enabled

Please make sure that cookies are enabled:
  • AOL: Instructions are at http://webmaster.info.aol.com/cookieguide.html

  • Microsoft Internet Explorer 6.x: Click Tools from your browser's menu bar, then select Internet Options. Select the Privacy tab, then move the slider on the left down until it says Accept All Cookies. Click OK to return to this Browser Test, then reload this page.

Adjust cookie permissions on Firefox

Note: Cookies are enabled by default in Firefox.

To check or change your settings:

  1. On the menu bar, click on the Firefox menu and select Preferences...
  2. Select the Privacy panel.
  3. Set Firefox will: to Use custom settings for history.
  4. Check mark Accept cookies from sites to enable Cookies, and uncheck it to disable them.
  5. If you are troubleshooting problems with cookies, make sure Accept third party cookies is also check marked.
  6. Choose how long cookies are allowed to be stored:
    • Keep until: they expire: Each cookie will be removed when it reaches its expiration date, which is set by the site that sent the cookie.
    • Keep until: I close Firefox: The cookies that are stored on your computer will be removed when Firefox is closed.
    • Keep until: ask me every time: Displays an alert every time a website tries to send a cookie, and asks you whether or not you want to store it.
  7. Close the Preferences window.

Adjust cookie permissions on Google Chrome

  1. Access the Google Chrome menu on the toolbar. The menu on the toolbar is at the top right of your browser.
  2. Choose "Settings".
  3. Find "Show advanced settings" at the bottom of the page and click it.
  4. Under "Privacy," click on "Content settings" button.
  5. In the "Cookies" section, make sure "Allow local data to be set (recommended)" is selected to allow both first-party and third-party cookies.

Supported browsers

We recommend using the most recent version of your favorite browser for the best web experience. To upgrade your web browser, choose one of the following links: